Shipping policy

Thank you for shopping with Wagswood. We are committed to delivering your order quickly, safely, and reliably within Germany and selected EU countries.

Processing Time:
Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed the next working day.

Shipping Within Germany:
We offer standard shipping throughout Germany. Delivery typically takes 2–5 business days, depending on your location. Shipping costs are calculated at checkout and vary based on the weight and size of your order.

EU Shipping:
We also ship to selected European Union countries. Delivery times for EU destinations range from 4–10 business days. International shipping costs are displayed at checkout.

Carriers:
All orders are shipped via trusted courier services (e.g., DHL, Hermes, or UPS) and include tracking information.

Order Tracking:
Once your order is shipped, you will receive a confirmation email with tracking details so you can monitor the status of your delivery.

Shipping Address:
Please ensure your shipping address is correct at checkout. We are not responsible for delays or losses caused by incorrect or incomplete addresses.

If you have any questions, please contact us at info@wagswood.com.