Right of Withdrawal for Consumers
Right of Withdrawal for Consumers
(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly not related to their commercial or self-employed professional activity.)
Withdrawal Policy
Right of Withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day:
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on which you or a third party named by you, who is not the carrier, took possession of the goods, provided you ordered one or more goods in a single order and they were delivered together;
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on which you or a third party named by you, who is not the carrier, took possession of the last good, provided you ordered several goods in a single order and they were delivered separately;
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on which you or a third party named by you, who is not the carrier, took possession of the last partial shipment or the last item, if you ordered goods that were delivered in several partial shipments or pieces.
To exercise your right of withdrawal, you must inform us (Mehmet Yaman, Sulzbacher Straße 2, 67063 Ludwigshafen am Rhein, Phone: +49 15238971753, Email: info@wagswood.com) by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You may use the attached sample withdrawal form, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send the notification concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse you for all payments received from you, including delivery costs (except for any additional costs arising from your choice of a different type of delivery than the least expensive standard delivery we offered), without undue delay and at the latest within 14 days from the day on which we received your notice of withdrawal.
We will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged any fees for this reimbursement.
We may withhold reimbursement until we have received the returned goods or you have provided evidence that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any event no later than 14 days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of 14 days has expired.
You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods if this results from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Exclusions and Expiry of the Right of Withdrawal
The right of withdrawal does not apply to contracts:
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for the supply of goods that are not prefabricated and for whose production an individual choice or decision by the consumer is decisive, or which are clearly tailored to the consumer’s personal needs;
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for the supply of goods that are liable to perish quickly or whose expiry date would be quickly exceeded;
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for the supply of alcoholic beverages whose price was agreed upon at the time of contract conclusion, which can be delivered no earlier than 30 days after the conclusion of the contract, and whose current value depends on fluctuations in the market which the entrepreneur cannot control;
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for the supply of newspapers, periodicals or magazines, with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts:
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for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery;
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for the supply of goods which, after delivery, are inseparably mixed with other items due to their nature;
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for the supply of sealed audio or video recordings or sealed computer software, if the seal has been removed after delivery.
Sample Withdrawal Form
(If you wish to withdraw from the contract, please fill out this form and send it back.)
To:
Mehmet Yaman
Sulzbacher Straße 2
67063 Ludwigshafen am Rhein
Germany
Email: info@wagswood.com